Privacy Policy
At Ellafits.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website.
Information we collect
When you visit ellafits.com, we collect certain information about your device, browsing activity, and behavior on the site. Additionally, when you make a purchase or register, we collect personal data such as:
– First and last name
– Shipping address
– Email address
– Phone number (optional)
Payment information (through secure platforms; we never store card details directly)
How We Use Your Information
We use the information collected to:
– Process and ship your orders
– Communicate with you regarding your purchase or any inquiries
– Provide customer service and personalized support
– Comply with our legal and tax obligations
– Improve the user experience and functionality of the website
– Send you, only if you authorize it, promotions or updates about our products
Protecting Your Information
We take the security of your personal information very seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, loss, or disclosure.
Payments are processed through secure external platforms that comply with data protection standards (PCI DSS).
How we share your information
We only share your information when strictly necessary to:
– Process and deliver your order (for example, with courier services)
– Comply with legal obligations or requests from authorities
– Use third-party services that improve our website (for example, traffic analysis tools), always ensuring that appropriate levels of security and confidentiality are maintained
We never sell, rent, or transfer your personal information to third parties for commercial purposes.
Tus Derechos
As a user and customer, you have the right to:
– Access the personal data we hold about you
– Request the correction of inaccurate or outdated information
– Request the deletion of your personal data, unless we are legally obligated to retain it
– Withdraw your consent to receive promotional communications at any time
Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
Contact
If you have any questions or concerns about our Privacy Policy, you can contact us at: support@ellafits.com